For all orders over $199.00 AUD we offer FREE standard shipping anywhere in Australia.
Free local pickup
If you are lucky enough to live in, or are visiting Adelaide then you can choose to pick up your order from our retail store which is located in Manningham. If you select this option at the checkout you may collect your order during store opening hours. There is no shipping cost when this option is selected.
Shipping within Australia
Hero Stash offers different rates for shipping anywhere in Australia using Australia Post standard package delivery service or a courier service. The shipping fee is based on the weight of the order and will either be:
Under 250grams - $7.99 AUD
250g-500g - $9.99 AUD
0.5kg-1.20kg - $13.99 AUD
1.21kg-3.0kg - $15.99 AUD
Over 3.0kg - $19.99 AUD
Your order should be delivered within 2-5 working days. Australia Post standard mail does not require a signature for delivery. We take no responsibility for missing parcels shipped with this service. You will be emailed tracking information once your order has been shipped.
Express Post + Priority Dispatch
If customers require a faster service please select the Express Post + Priority Dispatch option at the checkout. There will be an extra cost depending on item/s size, weight and destination which is calculated at the checkout. Your order will dispatch ahead of standard delivery orders. Express post customers will be emailed a tracking number when the order is dispatched.
Due to licensing restrictions, Hero Stash cannot ship US Exclusive Funko products to the United States or Canada. Only products which are eligible for shipping to the US and Canada will be able to be checked out. We currently offer international shipping to select countries which are;
- Canada restricted shipping)
- United States (restricted shipping)
International shipping rates will vary based on weight and will include tracking via your email address.
Dispatch & Packing
Hero Stash staff pride themselves on dispatch times. All in stock products listed on our website are physically in our store and will be shipped immediately. Orders are usually dispatched within 1-2 business day of placing an order. Customers who select Express Shipping + Priority Dispatch at the checkout will have their order dispatched ahead of standard delivery orders.
During conventions and other major product drops, dispatch may take longer than normal.
We are collectors ourselves and we know the importance of packing collectables for shipping. We pack all orders with care and go to extreme measures to make sure nothing gets damaged during transport. We use thick boxes, bubble wrap, double boxing, and padding so you can be sure that your order is packed well.
Don't believe us? Check out some reviews left by customers on our Facebook Page below.
Orders cannot be combined for any reason, we treat each order separately.
In the case of large orders we will ship the order via a courier service. The shipping cost will be a maximum of $13.99 or FREE for orders over $150.00 in Australia.